Organizing Cultural Change: Leveraging the Four Forces Framework

Author Biographies

Matthew J. Hill

president of Matthew J Hill Consulting, is a business anthropologist and organizational development consultant with extensive experience working with clients in financial services, technology, and government. He has published widely on business organizational issues including recent articles on digital transformation in CU Management and a forthcoming article on intrapreneurship for the Kauffmann Foundation. He holds a PhD in anthropology from the University of Chicago where he conducted research on World Heritage Cities around the world.

Mario Moussa, moussaconsulting.com

is president of Moussa Consulting and an affiliated faculty member in the College of Liberal and Professional Studies at the University of Pennsylvania. His work has been featured on NPR and in Time, Businessweek, U.S. News and World Report, Fortune, Forbes Inc., Entrepreneur, Economist, and the Financial Times. He is the co-author of the bestseller The Art of Woo and Committed Teams.

References

Briody, E. K., Trotter, R. T., and Meerwarth, T. L. 2010. Transforming Culture: Creating and Sustaining a Better Manufacturing Organization. New York: Palgrave MacMillan. https://doi.org/10.1057/9780230106178

Feldman, M. S. and Pentland, B. 2020. “Organizational Routines and the Macro-Actor.” In B. Czarniawska and T. Hernes (eds.), Actor Network Theory and Organizing (pp. 95-116). Lund: Studentlitteratur.

Feldman, M. S. and Pentland, B. 2003. “Reconceptualizing Organizational Routines as a Source of Flexibility and Change.” Administrative Science Quarterly 48(1): 94-118. https://doi.org/10.2307/3556620

Garvin, D. A., Edmondson, A. C., and Gino, F. 2008. “Is Yours a Learning Organization?” Harvard Business Review 86(3): 109-16.

Grenfell, M. 2008. “Interest.” In M. Grenfell (ed.), Bourdieu: Key Concepts (pp. 151-168). London & New York: Routledge. https://doi.org/10.1017/UPO9781844654031.014

Johnson, M. W. and Suskewicz, J. 2020. Lead from the Future: How to Turn Visionary Thinking into Breakthrough Growth. Boston, MA: Harvard Business Review Press.

McGrath, R. and McManus, R. 2020. “Discovery-Driven Digital Transformation.” Harvard Business Review 98(3): 124-33.

Moussa, M., Newberry, D., and Urban, G. 2021. The Culture Puzzle: Harnessing the Forces that Drive Your Organization’s Success. Oakland, CA: Berrett-Koehler Publishers.

O’Boyle, E. and Hickman, A. 2020. “3 Ways to Create a Necessary Culture Shift Amid COVID-19.” Gallup.Com. Retrieved December 7, 2022. https://www.gallup.com/workplace/309485/ways-create-necessary-culture-shift-amid-covid.aspx

Sieber, S. and Guibaud, S. 2022. Embedded Finance: When Payments Become an Experience. Hoboken, NJ: Wiley.

Tuttle, B. 2013. “The 5 Big Mistakes That Led to Ron Johnson’s Ouster at JC Penney.” Time, April 09. https://bit.ly/3AW1pQK.

Urban, G. 2001. Metaculture: How Culture Moves through the World. Minneapolis, MN: University of Minnesota Press.

Wilf, E. 2014. “Semiotic Dimensions of Creativity.” Annual Review of Anthropology 43(1): 397-412. https://doi.org/10.1146/annurev-anthro-102313-030020

Published
2022-12-05
Section
Essays