Tillidsbaseret ledelse – en ny udfordring for ledere?

Abstract

Trust is increasingly singled out as an important management tool in recent international management literature, but it has not yet become the subject of in-depth studies in Denmark. This article analyses how trust-based management is treated in recent management literature in English. Focus is on how the concepts of trust and trust-based management are defined, how trust can be specifically used as a management tool, and which managerial challenges are faced by managers when they make explicit use of trust-based management. Finally it is discussed how trust-based management differs from traditional control-based management. The conclusion is that trust-based management is a demanding form of management for the individual manager, as he or she must develop their own trustworthiness; and makes themselves vulnerable by abandoning traditional rules and formal control systems.